Celebrating National Customer Service Week at the GMC

GMC UK - Thu, 2019-10-10 13:23
The week commencing Monday 7 October 2019 is National Customer Service Week. Recognised by the Institute of Customer Service, the week provides an opportunity to raise awareness of customer service and the vital role it plays. Here Belle Willacy and Anthony Shelmerdine, two of our Contact Centre Advisers, discuss their roles. On the second floor […]
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How doctors use quality improvement activity in appraisals

GMC UK - Mon, 2019-09-09 14:05
Quality improvement activity is an important part of appraisal for revalidation but it can often be misunderstood, confused with other types of supporting information or difficult to evidence. Here, Danny Keenan, medical director at the Healthcare Quality Improvement Partnership, shares his views and ideas to support doctors through the process. Annual appraisals are something that […]
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Speaking up about raising concerns

GMC UK - Thu, 2019-09-05 11:20
Dr Stephanie Jordan is a Care of the Elderly registrar training in the South West and one of six Clinical Fellows who worked with us this year. Dr Chris Brooks worked as a Policy Officer in the Education and Standards Directorate. He’s now returning to his role as a Junior Medical Officer in Australia. Here […]
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Helping to shape medical practice: Why I became a PLAB Examiner

GMC UK - Tue, 2019-08-27 10:18
Professor Ravi Gulati, Consultant General and Geriatric Medicine, and Associate Medical Director for Revalidation at Blackpool Teaching Hospitals NHS Foundation Trust, discusses how he became a PLAB examiner and his experience in supporting doctors new to the UK. Being a PLAB examiner is immensely satisfying. In my time in the role, I’ve thoroughly enjoyed so […]
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What to expect from our assessment pilot days

GMC UK - Wed, 2019-07-24 09:20
Dr Charlotte Cuddihy is currently supporting our assessment development team as part of the National Medical Director’s clinical fellow scheme. We asked Charlotte about the work she’s doing to develop our assessments and what it’s like for doctors taking part in our pilot days. Tell us a little bit about your career so far… I […]
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Mind matters: why medical students must be taught about eating disorders

GMC UK - Tue, 2019-07-16 09:52
Eating disorders are complex, pernicious, and more prevalent than ever. But there are concerns that they aren’t covered enough in doctors’ education and training, at a time when mental health should be a priority. Since the release of the PHSO’s Ignoring the Alarms report, the General Medical Council has been working with others to positively […]
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Supporting trainers and trainees through the national training surveys

GMC UK - Mon, 2019-07-08 14:36
Quality Manager, Mandy Martin, explains how feedback from trainers and trainees helps Health Education and Improvement Wales to drive forward improvements in medical training.  As a Quality Manager for Health Education and Improvement Wales (HEIW), and before that for the Wales Deanery, I’ve been involved with the national training surveys (NTS) for a number of […]
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Acting on feedback from the national training surveys – bring on the reds

GMC UK - Mon, 2019-07-08 13:02
Dr Jonathan Round, former Director of Medical Education at St George’s University Hospitals in London, reflects on his experiences of using the national training survey results to identify and address issues with medical education and training. I used to open the email with the national training surveys results with trepidation – afraid possibly that my […]
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Northumbria Healthcare NHS Foundation Trust makes patient feedback work

GMC UK - Fri, 2019-07-05 09:45
The GMC is currently consulting on how patient feedback for doctors could be improved. Northumbria Healthcare NHS Foundation Trust has an innovative example of how patient feedback can be gathered and reflected upon in a way that benefits both staff and patients. Here, Annie Laverty, the trust’s Director of Patient Experience explains how their patient […]
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Finding a patient feedback system that works for us and our patients

GMC UK - Thu, 2019-07-04 12:49
Dr Krishnan Anantharamakrishnan, Consultant Urological Surgeon at the Sherwood Forest Hospital in the East Midlands, has spent the last 21 years working in the NHS. In this blog, he explains his views on patient feedback, suggests improvements and reflects on how the GMC’s proposed changes might help both doctors and patients. About Me When I […]
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The dangers of button battery ingestion: a safety message

GMC UK - Thu, 2019-06-27 09:59
In March 2018, a national investigation was triggered by the Healthcare Safety Investigation Branch (HSIB) into the dangers of button battery ingestion after the tragic case of a three-year-old child who died. Here, Professor Derek Burke, Head of Clinical Governance at Gibraltar Health Authority, GMC suitable person and formerly medical director and consultant in paediatric […]
Categories: News
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